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Note: We will not exchange or refund opened packages of temporary tattoos or nail-stickers, and also not earring and piercing jewelry (because of hygienic reasons)!
If something doesn't fit or you are really not happy with your ordered product, please follow these steps:
1. Please write to us via our contact form or at firstname.lastname@example.org a short message with the following details:
- Order number (can be found in your confirmation e-mail)
- Reason of returning
- Exchange or refund?
2. Send the goods within the return period (30 days after receipt of the goods), well packaged, to this address:
3. We will refund you the purchase price (including the resulting shipping costs) after receipt of the return or send you substitute, as you wish.